A simpler way to manage your Direct Payment in the City of Edinburgh Council

We hope you find everything you need right here but if you need help with anything else, the fastest way to contact our team is via web chat, located in the bottom right hand side of this website.

1. Full Financial Management Service + Payroll

2. Full Financial Management Service

3. Payroll Only Service

The Referral *must* be made by the Social Worker on behalf of the Individual. 

Step 1 – The Social worker needs a Virtual Wallet account to access the Referral Form. If you don’t have a VW login, email projectteam@myvirtualwallet.co.uk and the PPL team will create an account for you.

Step 2 – Complete the Online Referral Form – A guide to the information you will need to complete the Referral is available here – link to simple OE referral guide on Support Hub

Step 3 – Advise the CEC Funding Independence Team (FIT) that PPL will be the provider for this Individual – this ensures funding for this Individual will be transferred to PPL.

PPL will then work with the Individual to set-up their support arrangements in Virtual Wallet.

Self Referral process for the Individual

- Complete the ‘Sign-Up’ Form available at https://www.peopleplaceslives.co.uk/welcome/#

- The PPL Onboarding Team will be in contact and guide the Individual through the simple registration process.