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Brokerage & Support Organisations

a quote from Alocura about how they use Virtual Wallet for third-party managed PHB accounts

Self-Directed Care & Support for Brokerage & Support Organisations

As self-directed care & support has been embraced across the health and social care sectors, organisations across the third, not-for-profit and for-profit sectors have risen to respond to the needs of individuals and funding organisations.  

You may be small, local organisations run by volunteers, maybe you have national reach and/or a range of services encompassing much more than self-directed care and support.  Typically, you are on the frontline and trusted experts in your field, but the challenge you sometimes face is having suitable systems and processes to support that work. 

Did you know?

We work with, alongside, for, and in partnership with many third-sector and private organisations and can provide highly bespoke solutions or white-labelled options.  

What we do

We work with you, often behind the scenes, so that you can focus on your core competencies and together we make self-directed care and support easier.  

We can work with you provide digital elements of your service, such as websites and apps that deliver information, advice & guidance, community directories, personal assistant tools, self-service resources and social prescribing solutions. 

We work with several organisations that manage direct payments or personal health budgets on behalf of individuals.  If you have challenges in this area, we can configure our software to your specific requirements, enabling you to move on from creaking spreadsheets, manual processes and systems that were never intended for the purpose.   

If you are a provider organisation that already has, or is interested in establishing an 'Individual Service Fund' (ISF) proposition, we have collaborated with the social enterprise Self Directed Futures  to create ISF Wallet.   ISF Wallet brings together Self Directed Futures' passion & expertise in relation to ISFs and our Virtual Wallet solution to offer a simple & low-cost solution with no investment or risk.  

We already have integration with many other systems used across the sector and an open approach to collaboration and APIs.  

Join our Information & Advice Network

We are creating a national network of information & advice organisations that complements our Virtual Wallet offering, enabling people to have true choice and control over who supports them to build their support plan or employ a personal assistant.  Get in touch if your organisation could be part of our network. 

Visit Our Partner Page 


  • Barnardos SENDIASS website (opens in a new window) - a website that we built for Barnardos to deliver Special Educational Needs and Disabilities Information Advice and Support Services for children and young people.

  • Alocura website (opens in a new window) - information about how Alocura support people with complex needs.