Cornwall Council - Kernow Wallet
PPL and Cornwall Council
PPL are working with Cornwall Council to launch the Kernow Wallet - a secure, digital platform that supports individuals to manage their direct payment funding.
Kernow Wallet is delivered using PPL's Virtual Wallet, providing individuals and their authorised representatives with their own secure, online account. Using their account, individuals have full visibility of their account balance, funding in and payments out.
However support is delivered, Virtual Wallet can help manage payments to payments, PA timesheets and invoices, personal contributions and top-ups.
Digital timesheets for employed personal assistants are a key feature of Virtual Wallet, and when integrated with PPL Payroll, provide an end-to-end managed payroll solution.
Over the coming months, Cornwall Council and PPL will be contacting all individuals in receipt of direct payment funding, sharing more information on what the transition to Virtual Wallet will mean for them.
Direct Payment Recipients with Self Employed PAs
The first group of individuals to benefit from Kernow Wallet are those who receive support from self-employ personal assistants.
From late June 2026, all individuals who use their direct payment to pay for support from self-employed personal assistants will be contacted by PPL and supported to get their Virtual Wallet account up and running, meaning that from August 2026 onwards, this group of individuals will be ready to use Virtual Wallet to process payments to their self-employed Personal Assistants.
If you receive an email or phone call from the PPL Onboarding team, they will ask for the bank account details of any self-employed personal assistants, which is an essential step in getting Virtual Wallet ready to process payments.
The form linked below can be used to provide the bank account details of any self-employed PAs to PPL.
