Services
Everything we do has one simple aim: making direct payments easier.
We work alongside people who receive social care funding, NHS funding, or both, to help them meet their care needs in the way that works best for them.
Our service offers personalised support to plan and manage your own care. From handling the money to recruiting a personal assistant, our team help you take control, setting out all the options available and finding solutions that suit your exact circumstances.
Our approach is unique in this sector: it is person-led and tech-enabled, with an all-encompassing, wrap-around support service.
You + IT + Us = Direct Payments made easy
- You – We put individuals and our partners at the heart of everything we do.
- IT – An easy-to-use, digital platform covering the whole direct payments process
- Us - A team of 120 staff who know direct payments inside out.
Our solutions include:
Virtual Wallet
An innovative software and managed service solution to deliver direct payments, personal health budgets and one-off payments more effectively and efficiently.
Payroll
Many individuals use the Virtual Wallet Payroll service to complement their Virtual Wallet account, providing a one stop shop for personal budget management.
Independent Living Advice
A traditional person based service empowering individuals to make informed decisions about their personal goals.
Managed Accounts
If you receive money directly to arrange your own care, or you’re thinking about doing so, we can help you manage it all.