VW Satisfaction Survey

PPL Virtual Wallet Feedback Form

This feedback form is your opportunity to tell us how you feel about the service and support you receive from the team here at People Places Lives (PPL) and can be completed by anyone who has had contact with the Independent Living Advice (ILA) Team, Onboarding Team, Payroll Team or Virtual Wallet Support Team & Help Desk. You can submit feedback anonymously, but by providing your name and contact details you will enable us to follow-up on the feedback provided and make contact with you if necessary. For further information on how we handle your personal information, please read our privacy policy. Thank you for taking the time to complete this form – your feedback is important to us and helps us continuously improve the services we provide.

Select the option that best describes the person completing this form *

I am an individual who receives funding from the local council or NHS to help meet an identified support need.

I am the authorised representative or family member of an individual who receives funding from the local council or NHS to help meet an identified support need.

I am a health or social care professional.

I am a personal assistant / paid carer for an individual who receives funding from the local council or NHS to help meet an identified support need.

If other, please specify

How would you describe your experience with our service? *

Very Good

Good

Poor

Very Poor

Please tell us why you have used this word to describe your experience *

To help us follow-up on this feedback, please provide your name and contact details below: *

Consent for storing submitted data *

Yes, I give permission to store and process my data

Direct Payment Accounts

Independent Living Advice

Managed Accounts

PA Payroll

PA Recruitment

London

Midlands

North & Scotland

South East

South West

Wales

Satisfaction Survey

PPL Virtual Wallet Feedback Form