Direct Payment accounts
Direct Payments are managed within the PPL Portal, using our Virtual Wallet solution, making Direct Payments easy.
Overview
What is Virtual Wallet?
Virtual Wallet is a service within PPL Portal. It supports NHS organisations and local authorities to deliver personal health budgets, direct payments, Individual Service Funds (ISFs) and one-off payments and grants. The funding organisation makes one simple payment into the Virtual Wallet central fund and budgets are then allocated to individuals. The individual is then able to choose, book and buy care, support and products to meet their specific needs. Virtual Wallet then automatically processes payments to the providers and personal assistants.
Virtual Wallet also enables robust financial monitoring and complete transparency on budget spend for all parties. It also enables individuals to continue to have choice and control over their care and support, without the hassle of having to make payments themselves or send in receipts.
Features
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Online statement
Online statement of all transactions in your Virtual Wallet. Every payment made and all funding recieved.
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Your DP summary
Your DP summary includes your personal plan for care, online documents and a digital signature
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Find a Provider
The PPL portal include a PA Finder and Provider marketplace, supporting you to find the right provider to meet your specific needs.
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Manage Providers
PAs and Providers are managed through the portal, including online timesheet and approvals.
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Make Payments
Use the portal to pay your provider or PA at any time.
Benefits
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Full visibility of your balance and transactions
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No receipts, invoices or reconciliation to manage
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Genuine choice and control over who provides support and how it's delivered.
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Providers and PAs get paid promptly, helping with retention
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Can be used by you, a family member or a nominee
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Safe and secure